• Detailed process understanding: Process mining analyses the end-to-end process to understand its bottlenecks, deviations, stakeholders, and much more business-level information. Task mining focuses on the granular level of user interactions. By combining both approaches, you can gain a holistic understanding of your processes, from macro to micro levels. 
• Root cause identification: Process mining and task mining can help you identify the root causes of inefficiencies, errors, and delays in your processes. This information can help you take corrective actions to improve your processes. 
• Link processes to work patterns: Task mining can help you link your business processes to work patterns and identify opportunities for automation or optimization. 
• Faster process discovery: Task mining accelerates process discovery by automatically capturing and analysing user interactions with software applications. 
• End-to-end monitoring and improvement: By combining process mining and task mining, you can monitor your business processes end-to-end and identify opportunities for improvement. You can also simulate the impact of process improvements before implementing them 

• Optimization of resources: By identifying inefficiencies and bottlenecks, Process Intelligence allows for better resource allocation and utilization, reducing operational costs. 
• Reduction of errors and delays: Process Intelligence uncovers the root causes of errors and delays, enabling corrective measures that enhance process efficiency and reduce associated costs. 
• Automation opportunities: By linking processes to work patterns, Process Intelligence identifies tasks suitable for automation, streamlining operations and reducing manual labor costs. 
• Enhanced decision-making: Data-driven insights from Process Intelligence support informed decision-making, leading to more efficient and cost-effective business operations. 
• Improved compliance: Intelligent process automation ensures adherence to regulatory requirements, reducing the risk of compliance-related costs and penalties. 

• Process Mining: Primarily focuses on extracting and analyzing data from enterprise systems to visualize and understand the actual process flow. It aims to uncover bottlenecks, deviations, and inefficiencies within specific processes. 

• Process Intelligence: Encompasses a broader range of activities, including process mining, task mining, and advanced analytics. It not only visualizes processes but also provides actionable insights and recommendations for optimization across the entire business operation. 

• Comprehensive Insights: Process Intelligence combines the detailed process flow information from process mining with broader business context and advanced analytics, offering deeper and more actionable insights. 
• Strategic Decision-Making: By integrating various data sources and applying advanced analytics, Process Intelligence supports more strategic and long-term decision-making, beyond the immediate process improvements identified by process mining. 
• Enhanced Automation Opportunities: Process Intelligence identifies not only process inefficiencies but also opportunities for automation and optimization across the business, leading to greater operational efficiency and cost savings. 

We partner with leading firms across the Process Intelligence spectrum, ensuring that our solutions can work with your existing technology stack without vendor lock-in. 

• Compliance monitoring: Process Intelligence helps monitor adherence to regulatory requirements, ensuring that processes are compliant and reducing the risk of penalties. 
• Risk identification: By uncovering process deviations and control breakdowns, Process Intelligence helps identify potential risks and enables proactive management to mitigate them.